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| Russ
Umphenour |
Dec.
20 , 2002
Commencement Speech
Kennesaw State University
Speaker:
Russ Umphenour
President, RTM Restaurant Group
Umphenour
lecture
Russ Umphenour biography
Russ Umphenour,
president of RTM Restaurant Group, has invested more than
thirty years in the fast food industry, and continues to impact
the restaurant business with a visionary leadership that produces
"Results Through Motivation," the RTM credo.
Born in San Francisco
in 1944, Umphenour began his career as an elementary school
teacher after completing his education at Evangel College
in Springfield, Mo. To supplement his income, he worked part-time
as a counterperson for Arbys in Flint, Mich. After being
promoted to night manager, he decided to make Arbys
his full-time career. Within three years, and many promotions
and transfers later, Umphenour became an executive vice president
and a stockholder in an Arbys operation based in Louisville,
Ky.
In 1973, Umphenour
founded RTM by trading his stock in the Kentucky organization
for 11 of their Arbys units in Georgia and Alabama.
RTM rapidly grew into new markets in 10 states. Today, with
771 units, RTM is the largest franchisee in the Arbys
system.
Beyond this leadership
in the Arbys system, RTM also owns Winners International
Restaurants Inc., the franchisor of Mrs. Winners Chicken
& Biscuits and Lees Famous Recipe Chicken. Winners
International operates 148 company-owned restaurants and supports
180 franchised units owned by 90 franchisees. Winners International
also is a franchisee of Del Taco Mexican Restaurants. This
involvement has given rise to new opportunities, such as the
dual concepts of Mrs. Winners/Del Taco Restaurants and
Mrs. Winners/Arbys Restaurants.
Through creating
a clear business vision, Umphenour has led RTM to its enviable
position today, as a business organization with sales revenue
of more than $800 million and more than 25,000 employees.
He lives in Atlanta, Ga., where hes actively involved
with the RTM Foundation, the philanthropic arm of the RTM
Restaurant Group.
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